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Reservations (airline)

Do you have any flights to Sydney next Tuesday afternoon?

Reservations clerk: Northwind Airways, good morning. May I help you?
Mary Jones: Yes, do you have any flights to Sydney next Tuesday afternoon?
Reservations clerk: One moment, please... Yes. There´s a flight at 16:45 and one at 18:00.
Mary Jones: That´s fine. Could you tell me how much a return flight costs? I´ll be staying three weeks.
Reservations clerk: Economy, business class or first class ticket?
Mary Jones: Economy, please.
Reservations clerk: That would be €346.
Mary Jones: OK. Could I make a reservation?
Reservations clerk: Certainly. Which flight would you like?
Mary Jones: The 16:45, please.
Reservations clerk: Could I have your name, please?
Mary Jones: My name is Mary Jones, that´s M-A-R-Y J-O-N-E-S.
Reservations clerk: How would you like to pay, Ms. Jones?
Mary Jones: Can I pay at the check-in desk when I pick up my ticket?
Reservations clerk: Yes, but you will have to confirm this reservation at least two hours before departure time.
Mary Jones: I see.
Reservations clerk: Now you have been booked, Ms. Jones. The flight leaves at 16:45, and your arrival in Sydney will be at 9:25 a.m., local time. The flight number is NWA 476.
Mary Jones: Thank you.

Resource ID:1202
Level:Pre-intermediate English learning resource level: pre-intermediate
Classified under: Practical English: Air Travel
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